Shipping policy
Shipping Policy & FAQ'S
-Free Shipping-Yes (Uk Mainland Only) Shipped in 3-5 business days
-International Shipping- (Additional costs may apply) Shipped in 3-5 business days, may take up to 21 days to arrive.
RETURNS/EXCHANGES:
Our items are handcrafted and are made to order. We accept ZERO returns or exchanges unless incorrect item is received.
ORDERS:
In the event that your order is lost or missing in the mail we do advise you to follow up with the postal service and file a claim with them.
All packages are insured. We also ask that you forward all details to our customer service department.
Undelivered lost packages may be reissued.
Delivered lost/ stolen packages may be reissued after claim is filed.
In the event your order is incorrect please email us a photo of what you have received and we will replace order in 1-3 business days.
DISCLAIMER:
Our products are not FDA proved and they are not guaranteed to work on everyone's skin. We DO NOT give medical advice. For any medical concerns please consult a doctor.